Legal

Privacy Policy

Veterus Business Growth Ltd
Effective Date: 1 January 2025

Veterus Business Growth Ltd ("we", "us", "our") is committed to protecting your privacy and processing your personal data transparently, securely, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what data we collect, how we use it, your rights, and how to contact us.

1. Who We Are (Data Controller)

Veterus Business Growth Ltd

Registered Office:
408 Annexe G, Oaktree House,
408 Oakwood Lane,
Leeds, West Yorkshire,
LS8 3LG, England

We determine how and why your personal data is processed.

2. Data We Collect

A. Website Visitors

We may collect:

  • IP address
  • Device and browser type
  • Pages viewed
  • Cookies and analytics data

B. Prospects & Enquiries

We may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job role
  • Information you submit via forms or messages

C. Lead Magnet Downloads

We may collect:

  • Name
  • Email
  • Resource downloaded
  • Business details you provide

D. Clients

We may collect:

  • Contact details
  • Business information
  • Team details (if required)
  • Notes arising from advisory/consulting
  • Billing information

We do not collect sensitive personal data unless expressly required and agreed.

3. How We Use Your Data

We use personal data to:

A. Provide & Improve Services

  • Deliver advisory or consulting
  • Communicate with you and your team
  • Manage sessions, planning and reporting
  • Handle billing and administration

B. Marketing & Communication

  • Send guides, checklists and resources
  • Send newsletters and updates (with consent)
  • Follow up on enquiries
  • Invite you to webinars and events

C. Website Performance & Security

  • Analyse visitor behaviour
  • Improve website functionality
  • Manage cookies and preferences (see Cookie Policy)

We never sell your data.

4. Legal Basis for Processing

Consent

Used for:

  • Marketing emails
  • Lead magnet downloads
  • Analytics cookies

Contract

Used when you become a client and we need to deliver our services.

Legitimate Interests

Used for:

  • Prospecting business owners likely to benefit from our services
  • Improving systems, content and security
  • Following up on inbound interest

You may object at any time.

5. Data Sharing

We only share personal data with trusted providers who assist our operations, such as:

  • Website hosting
  • CRM and email platforms
  • Scheduling tools
  • Cloud storage
  • Payment processors

All partners are required to comply with UK GDPR.

We may also share data if legally required.

6. International Transfers

Some providers may store data outside the UK.

Where this occurs, we ensure adequate safeguards such as:

  • UK adequacy regulations
  • Standard Contractual Clauses

7. Data Security

We use:

  • Encrypted storage
  • Secure networks and MFA
  • Access controls
  • Regular monitoring

No system is 100% secure, but we take reasonable steps to protect your data.

8. Data Retention

We retain data for:

  • Prospects: up to 24 months
  • Email subscribers: until you unsubscribe
  • Clients: up to 7 years after engagement
  • Cookies: per expiry (see Cookie Policy)

You may request deletion subject to legal obligations.

9. Your Rights Under UK GDPR

You may request to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Port your data

You may also complain to the Information Commissioner's Office (ICO).

Contact us: enquiries@veterusbusinessgrowth.co.uk

10. Cookies

We use essential, analytics and marketing cookies.

Full details are outlined in our Cookie Policy.

11. External Links

Our site contains external links.

We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this policy.

Latest versions will always appear on this page.

13. Contact Us

Veterus Business Growth Ltd

408 Annexe G, Oaktree House
408 Oakwood Lane
Leeds, LS8 3LG

Email: enquiries@veterusbusinessgrowth.co.uk